Terms of service

Service scope, working arrangements and responsibilities. The draft below awaits legal review.

Last updated: 【Date】

Draft. Legal review is required before publication, especially for passages marked “Legal review required”.

1. Our services

pudding offers market research, branding and advertising, channel matching, compliance filing assistance and support for cross-border collections. The scope, schedule and fees for each service are set out in the quotation agreed by both parties.

2. How services are delivered

Specialist tax, regulatory, filing, media and advertising work in each country is carried out by local professional teams appointed by pudding. pudding manages overall quality, communication and progress, and serves as your single point of contact.
【Legal review required: subcontracting and allocation of responsibility】

3. Payment services

Cross-border collection accounts are provided by licensed payment partners. Opening and using an account also requires compliance with the provider’s terms and identity verification requirements. pudding assists with applications and ongoing support and does not hold customer funds.
【Confirm that this matches actual operations】

4. Fees and payment

Fees are calculated according to the quotation, which specifies included and excluded items. Government charges and third-party costs are charged separately as incurred. Refund and cancellation terms: 【To be confirmed】.

5. Your responsibilities

Provide accurate, complete and current company and product information.
Comply with the laws of the markets where you sell, including tax, product safety and advertising requirements.
Do not use the services for unlawful activity, tax evasion or false declarations of origin or goods value.

6. Outcomes we do not guarantee

We do not guarantee orders, media coverage or approval by authorities. These decisions are made by buyers, media organizations and the relevant authorities.

7. Limitation of liability

【Legal review required: liability cap and exclusion of indirect losses】

8. Governing law and jurisdiction

These terms are governed by the laws of Hong Kong.
【Legal review required: courts of jurisdiction or place of arbitration】

9. Changes to these terms

If these terms change, we will notify you by email or a website announcement before the changes take effect.

10. Contact us

【Full legal name of Hong Kong company】　【Email address】